Where available, the View Control function allows you to specify which information to display on your panel. When accessed, a window will be displayed offering you a choice of one or more view modes. The content of these windows is never the same. It varies upon the program you accessed it from. Typically you will be able to select the category (e.g., item code/description) in which to display your records as well as the order (ascending or descending). The view mode that you select will be defaulted to your session until you log off.
The View Control function is available in the following programs:
- Work with service orders
- Work with service order jobs
- Service order enquiry, Order header
- Service order enquiry, Service order job
Work with service orders
If you click the View Controls function key in the Work with service orders, Header view panel then you will be able to customise the information that is displayed on your panel:
| Field | Description |
|---|---|
| Text lines in maint | Enter the number of text lines that you wish to display. |
| Orders in asc seq | Indicate if you wish to view your service orders in ascending or descending order. |
| Free text, reference | This allows your search criteria to perform a free text search through the Customer Ref fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. |
| Free text, your ord | This allows your search criteria to perform a free text search through the Your ord fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed |
| Free text, supp ord | This allows your search criteria to perform a free text search through the Supp ord fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. Note: The Supp ord field is your supplier’s internal reference number. Typically it would be the number of the service order that they generated upon receiving your purchase order. |
Work with service order jobs
If you click the View Controls function key in the Work with service orders, Service order jobs panel then you will be able to customise the information that is displayed on your panel:
| Field | Description |
|---|---|
| Text lines in maint | Enter the number of text lines that you wish to display. |
| Orders in asc seq | Indicate if you wish to view your service orders in ascending or descending order. |
Service order enquiry, Order header
The following fields are displayed when you click the View Controls function key in the Service order enquiry, Order header panel:
| Field | Description |
|---|---|
| Text lines in enq | Enter the number of text lines that you wish to display. |
| Customer item view | Indicate if you wish to view the Customer item code/Description instead of the default Item code/Description. Note: Customer item code/Descriptions are set up via the Item cross reference function in the Work with business partners program. |
| Orders in asc seq | Indicate if you wish to view your service orders in ascending or descending order. |
| Free text, reference | This allows your search criteria to perform a free text search through the Customer Ref fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. Caution: If you choose to search by free text (set this field to YES) the search performance will be reduced. |
| Free text, your ord | This allows your search criteria to perform a free text search through the Your ord fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. |
| Free text, supp ord | This allows your search criteria to perform a free text search through the Supp ord fields. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. Note: The Supp order field is your supplier’s internal reference number. Typically it would be the number of the service order that they generated upon receiving your purchase order. |
| Free text, ship mrk | This allows your search criteria to perform a free text search through the Shipment marking field. If you set this field to NO, then only the information that exactly matches your search criteria will be displayed. |
Service order enquiry, Service order job
The following fields are displayed when you click the View Control function key in the Service order enquiry, Service order job panel:
| Field | Description |
|---|---|
| Text lines in maint | Enter the number of text lines that you wish to display. |
| Orders in asc seq | Indicate if you wish to view your service orders in ascending or descending order. |