A group of customers can have the service done under the same agreement number. To add additional customers to a service agreement do as follows:
- Select the Work with service agreements menu item.
- On the initial panel, select the agreement to which you want to add customers and click Customers.
- You access Work with service agreements, Customers listing existing customers (at least the main customer) for the agreement that you have specified. To assign a new customer to an agreement, click Add.
- You access Work with service agreements, Customer assignment. Complete the Customer field and click OK to update. Repeat to add as many customers as required.