Maintain the non-conformity certificate

Related topics

Non-conformity certificates (NCC’s) can be created during DIS quality control note confirmation (see Reject goods) and in the Inventory movements routine (see Move goods from normal stock to non-conforming stock).

A non-conformity certificate consists of:

header information with the total quantity rejected, the authoriser’s signature and a stock category defining if the rejected quantity is usable or not

and at least one of the following, describing why the goods are non-conforming:

Free format text
Reason codes
Non-conformity criteria

Note: You are not allowed to maintain a non-conformity certificate if one of the following activities against the NCC has occurred:

An inventory transaction has been entered
An inventory movement has been entered
A return order to supplier has been entered

Select the Work with non-conformity certificates menu item.
You access Work with non-conformity certificate, listing the existing non-conformity certificates that have been created. You can use the following fields to search for a specific NCC:

NCC number

Item

Supplier

Cat: Enter a code from the Non-conformity stock category table.

Usab: This field can be used if you want to search for NCC’s with any stock category that is defined as usable or unusable stock. If you set this field to YES, you must also enter the Item.

Q/S: This field, which is only displayed if the NCC-SELL (NCC Selling) function is activated in the Function control file, can be used to search for NCC’s with existing quotation/sales for the items(s) on the certificate. Select the Quotations/Sales option to view the quotation or sales order that is reserving the NCC stock quantity. You can then drill down further to the quotation, sales order enquiry or invoice when possible (i.e. if sales order is at status 60) to view all information about the quotation/order/invoice that is consuming from the NCC stock.

Inventory contract: This field is only displayed if the Contract Managed Inventory (CMI) application is activated. It is applicable for SCS- and Logistic SCS inventory contracts. If you want to search for NCC’s connected to those types of inventory contracts, (i.e. a quantity was rejected during the supply process for those contract types), enter the inventory contract number to which it is connected.

Line: This field is only displayed if the Contract Managed Inventory (CMI) application is activated. It is applicable for SCS- and Logistic SCS inventory contracts. If you want to search for NCC’s connected to those types of inventory contracts, (i.e. a quantity was rejected during the supply process for those contract types), enter the inventory contract line number, together with the inventory contract number, to which it is connected.

From this panel you can maintain several parts of the NCC. You can:

Click Change to maintain the NCC header.
Click Whs to view the warehouse information for the NCC.
Click Reasons to maintain the reason codes that have been entered for the NCC.
If the item has a conformity group defined in the Item file, you can click Criteria to view or change the non-conforming values for the criteria connected to the conformity group.
Click Notes to maintain the notes that have been entered for the NCC.
Click Att to view any attachments that are connected to the NCC.
Click Ser no to view existing serial numbers for the NCC.
Click Locations to view all locations where the NCC number is stored.

For the purpose of this example, select an NCC and click Change.

On the detail panel, displaying the header information, the only fields you can maintain include:

Stock category: The field is open for input if the Non-conforming stock category code is defined as usable AND no reservations have been made (reservations may be either for a sales order or a sales quotation) AND if goods on the NCC are not found in a WMS controlled warehouse. The code defines if the quantity on the NCC shall be considered as usable or unusable. If you change from usable to a code defined as unusable, or vice versa, the corresponding quantity fields in the Item/Warehouse file will be updated.
Authoriser: You can change the signature if another person shall be responsible for this NCC.
Sales price: You can enter a sales price for the NCC item here (in system currency per stock unit), which will be retrieved to the sales order line when this NCC number is utilized, or manually price the item during sales order line entry.

Additional information displayed on this panel includes:

Quantity rejected: This is the original rejected quantity entered when the NCC was created (at DIS quality control note confirmation or at Inventory movements entry). The actual total quantity for all warehouses on this NCC might be higher or lower depending on if any actions have been taken, (meaning inventory transactions, inventory movements or return orders to supplier).
Inventory event: Displays the code, and the description, from the Inventory event code table that is predefined for NCC creations for the different routines described under the Quantity rejected field above.
Transaction number: If the NCC has been created by an inventory movement instead of rejecting goods at quality control note confirmation, the transaction number is displayed instead of the reception note number. You can find the same transaction number on the inventory transactions that corresponds to the NCC creation.
Usable: Retrieved from the Non-conforming stock category table. Indicates if the quantity on this NCC is usable or unusable.
Transit: Is set to YES if the NCC was created when rejecting goods on a BtB transit purchase order.
Cost: Updated, according to the cost type used in the system (average, standard or FIFO), when the NCC was created. To change this, see Maintain the non-conformity certificate cost.
From NCC number: Displays the original NCC number.

To update the header information you can either click OK or select a function key to maintain another part of the NCC. If you click OK you will return to the Work with non-conformity certificate panel. Note: The header information will be updated regardless if you click OK or if you select a function key. To avoid update, click Back.

For this step, click the Rea function key.

You access Work with non-conformity certificate, Reasons. (Note: You can also access this panel directly from the Work with non-conformity certificate panel using the Reasons option).

Use the Select and Deselect options to specify the reason codes that are relevant for this NCC. The Selected field is set to YES for all selected reason codes.

To update the reason code information you can either click OK or select a function key to maintain another part of the NCC. If you click OK you will return to the Work with non-conformity certificate panel. Note: The reason code information will be updated regardless if you click OK or if you select a function key. To avoid update, click Back.

For this step, click Criteria.

You access Work with non-conformity certificate, Conformity criteria, listing the conformity criteria that have been connected to the NCC. This criteria must belong to a criteria group defined in the Item file. (Note: You can also access this panel directly from the Work with non-conformity certificate panel using the Criteria option).

A criteria code can be defined in two different ways:

A range value with minimum and maximum limits. The value you enter must be outside this range.
Up to five individual values. The value you enter must not equal any of these values.

On this panel you can add, maintain and delete conformity criteria. You can also enter text for a criterion.

To update the conformity criteria information you can either click OK or select a function key to maintain another part of the NCC. If you click OK you will return to the Work with non-conformity certificate panel. Note: The conformity criteria information will be updated regardless of whether or not you click OK or if you use a function key. To avoid update, click Back.

For this step, click Notes.

You access Work with non-conformity certificate, Notes. (Note: You can also access this panel directly from the Work with non-conformity certificate panel using the Notes option).

You can change or add new text lines. Up to 99 text lines can be entered. Click OK to update the NCC notes. Exit the routine.