The following describes how to release a purchase order that is held because it was not attested. A purchase order which is held for this reason, can be released in two ways. The handler defined on the order header can either:
- change the order, using the Work with purchase orders program, and enter his/her security code as described in step 4 of Attest a purchase order.
- start the Work with held purchase orders program and release the order without entering his/her security code. Two scenarios apply if using this program; see below.
or
Using the Work with held purchase orders program
The following two scenarios apply:
- No Next level authority is defined for the order handler in Work with signatures:
- the order handler himself/herself can release the order
- all handlers for which no Next level authority is defined can release the order
- Next level authority is defined for the order handler in Work with signatures:
- the handler defined as Next level authority for the order handler can release the order
- all handlers for which no Next level authority is defined can release the order
Note: For this second scenario, the order handler himself/herself can release the order by entering his/her security code using the Work with purchase orders program.
The following describes how to use the Work with held purchase orders program to release the held order.
Prerequisites
For the purpose of this example you have entered a purchase order that was not attested at order entry. Therefore, the order is held. No Next level authority is defined in the Work with signatures for your handler.
- Select the Work with held purchase orders menu item.
- On the initial panel, the following information is displayed:
- Handler
- Displays the signature of the person who entered the order.
- Next lvl
- Displays the same signature as the Handler, since no Next level authority is defined for that signature in Work with signatures.
- RC
- Displays 32, meaning the order is held because it is not attested.
- You access Work with held purchase orders, Release orders. Click OK to confirm.
- You return to the Work with held purchase orders panel and the order is now released for further processing. Exit the routine.
- The order requires pre-accounting
- The order is manually held
- The order has limit control defined for the purchase order type used on the order. See Handle purchase orders held because of limit control.
Mark the line(s) and click the Release order option.
If not released
If the order is still not released, the reason can be one of the following: