Work with the Alert Management client in Analyser

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Tip: You can set up a background process in your client to check for new messages. This means that if your Alert Management Client is started and a new message arrives, the window will automatically be refreshed. If the window is in a minimized state, it will be restored and displayed on the desktop. See Edit event notification settings below for further information.

  1. Select the Alert Management Client menu item from the Alert Management menu.
  2. You access Alert Management Client listing all messages to which you have subscribed. You can sort the messages by the following:
    • Display latest events first, which is the default mode
    • Display the oldest first.

    You can also use the following fields to make selections:

    • Status (New, Accepted or Denied)
    • Starting from date
    • Starting from time
    • Type

    Click Find after making your selections.

    The different actions you can perform for a message are the following:

    Note: If the icon on the toolbar is greyed out, this action is not available for the message. You can access all actions by clicking the applicable icon or pulling down the Actions drop down menu.

    Action Description
    Analyse event This action enables you to drill down to further details for this alert message. Note: The window you access depends on the event message.
    Perform action This action allows you to act on the alert message. For example, if you receive a message that an Internet Client has been disabled, when you click on this icon, you will receive the Internet Client property window, allowing you to enable the client.
    Show parameters Most of the events have attached parameters, e.g., the id of the object sending the event. An example of such could be product, order, etc. Clicking this icon will display all the parameters that are connected to this event message.
    Edit event notification settings Clicking this icon will prompt the Edit event notification settings window:

    The Alert Management Client monitors an AS/400 message queue. The default message queue used is the one that is attached to your AS/400 User profile. This message queue will contain all messages, AMT related or not. As a consequence, the Alert Management Client will be refreshed even if there are no new Alert messages. An example could be that every time a “job” is completed, a message will be sent to your default queue.

    To avoid receiving these types of non-Alert messages, you can set-up a special queue that will receive Alert messages only and/or let the client automatically check for new messages.

    To do this you need to create a message queue on the AS/400.

    Create message queue on the AS/400

    1. Access Work with system user profiles.
    2. Select your user profile and click Client.
    3. Select the 5250 client and enter the following value for parameter message queue 1: *MSGQ=MYAMTQUEUE, where MYAMTQUEUE is the name of the queue created in the previous step.

    Every time an event occurs, to which you have subscribed, an Alert message will be sent to this queue.

  3. In the Alert Management Client Event notification settings window, enter the following information:
  4. Specified name
    Enter the name of the message queue you defined in Work with system user profiles for your user profile.

    You also have the following options:

    Auto start
    The check for new messages will be started automatically if the Alert Management Client is started.
    Check for events every seconds
    Enter the interval, in seconds, that you want the system to check the queue for new messages.
    Clear message queue after each event
    Click this option if you want the message queue to be cleared after each arrival of a message. This option is recommended if you have a special queue that is reserved to only receive messages from the AMT system.

    Click Save.

    The following buttons perform specific actions:

    • Start = Start the check for new message process.
    • Stop = Stop the check.

    Accept messages
    Click this icon to accept the message. The message will be cleared from the New view and added to the Accept view.

    Deny messages
    Click this icon to deny the message. The message will be cleared from the New view and added to the Deny view.

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