The installation of Service differs depending on whether or not you are already running Iptor.com. Once Service is activated, you can set up data in the mandatory tables and files.
Installation
| Installation of the system | For a description on how to install the system on the iSeries, see the Technical Implementation Guide, available on the Iptor Intranet. |
| Installation of a new company | For a description on how to generate a new company or how to copy one, see Company generation and the Panel help. |
The following outlines the procedures for installing/activating/loading Service. Two different scenarios apply:
- You are about to perform an entire new installation of Iptor.com.
- You are already running Iptor.com, but without Service. Note: As Service is an add-on module to Distribution (and therefore cannot be run without Distribution), you should have installed and set up the Distribution application first. See Installing and setting up Distribution for instructions.
Entire new installation
The installation process and data set up for an entire new system installation is divided into three major phases. They are:
- Install Iptor.com from media.
- Run a company generation and define the applications to be activated for the company.
- Establish mandatory data in Distribution and Service tables/files.
For a description of the first two steps, see the Technical Implementation Guide available on the Iptor Intranet. For a description of the third step, see Loading data in the Distribution base system and Loading data in Service tables/files.
Already running Iptor.com
The installation process and data set up for an installation of Service only is divided into four major phases. They are:
- Install Service from media.
- Activate Service in Work with companies.
- Pre-load tables for Service.
- Establish mandatory data in Distribution and Service tables/files.
For a description of the first step, see the Technical Implementation Guide available on the Iptor Intranet. For a description of steps 2 and 3, see the corresponding sections in this document. For a description of the last step, see Loading data in the Distribution base system and Loading data in Service tables/files.
Some of these steps are required to make the system operational and should be performed by a technician, while others can be completed by the user. It is, therefore, strongly recommended that you read the Technical Implementation Guide (available on the Iptor Intranet) before and during system installation and setup. The technical steps are described in more detail in that document.
Activate Service
To perform the activation of the Service application as a separate task is only done if the Iptor.com software already is installed and a company (or several companies) is already generated.
For your information, when generating a company for the first time, the applications to be used in the company are also activated. For more information, see the Technical Implementation Guide available on the Iptor Intranet.
Activate the Service application in a company that is already installed
- Select the Work with companies menu item.
- Select the company in which Service should be activated and click OK until you reach Application defn/company maintenance.
- On that panel, select the SVC application and click OK twice.
- Continue to click OK until you return to the initial panel and then exit the routine.
Service is now activated, but you have to restart the company (via the Change company to work with menu item) to be able to continue with the next Pre-load tables for Service section.
Pre-load tables for Service
Some tables have preloaded values at installation, and maintenance should be restricted. These tables include:
- Batch program table
- Transaction type table
- Service code table
- Basic time level table
- Object history code table
Also other tables have preloaded values, but need maintenance before they are complete.
To perform the pre-load of tables used in the Service application as a separate task is only done if the Iptor.com software already is installed and a company (or several companies) is already generated.
For your information, when generating a company for the first time, the applicable tables are also pre-loaded. For more information, see Company generation.
- Select the Update pre-loaded application tables menu item.
- You access Application preload tables update. Do the following:
- Enter the Service application code (SVC).
- Perform update by clicking OK.
You are now ready to start manually loading data in tables and files. See Loading data in Service tables/files.