1. Home
  2. /
  3. User Guides
  4. /
  5. Distribution
  6. /
  7. Stock Replenishment
  8. /
  9. Reception handling
  10. /
  11. Quality control of incoming...
  12. /
  13. Reject goods

Reject goods

Related topics

For each order line with less quantity approved than received, you must create:

  • one, or several, Non-conformity certificates (NCC). The certificate consists of:
    • header information with the total quantity rejected, the authoriser’s signature and a stock category defining if the rejected quantity is usable or unusable,

      • and at least one of the following, describing why the quantity was rejected:

    • Free format text
    • Reason codes
    • Non-conformity criteria
  1. Select the Confirm DIS quality control notes menu item.
  2. You access Quality control note confirmation. Complete the following fields:
    3. Reception note
    Authoriser
    The signature updates the Inventory transaction file.
    Accounting period
    Defaults with the current period. You can only change this if Allow change period is set to YES in Work with system user profiles for your user profile. The period updates the Inventory transaction file, the Bookkeeping transaction file and the Purchase statistics file.

    Click OK.

  3. The second panel displays all lines for a quality control note.

    4. When you click Full approval or enter the quantity approved, the system prompts the Non-conformity certificate entry panel for each order line with less quantity approved than received. This is the starting panel for creation of Non-conformity certificates (NCC). You can create more than one NCC for an order line if you want to split the rejected quantity because of different reasons for rejection.

    In the upper part of the panel the system displays different information for the purchase order line for which you report your rejected goods. The Total rejected qty field contains the difference between received quantity and approved quantity. The Quantity on NCC field displays the sum of the quantities you have entered as rejected on one or several NCC’s for the order line you are working with.

    Click Add.

  4. You access Non-conformity detail entry, Notes, where you enter the header information about the actual NCC. The following information is mandatory:
    5. Qty this certificate
    Enter the rejected quantity. Must not be greater than Total rejected quantity but can be less, if you want to create several NCC’s for the order line because of different reasons of rejection.
    Stock category
    This is a code defined in the Non-conforming stock category table. The code is a classification of non-conforming stock and also defines if the rejected quantity on this NCC shall be considered as usable or unusable.
    Authoriser
    Defaults from the order line on the Quality control note confirmation panel but can be changed if you want a different authoriser for the rejected goods than for the approved. The system updates the authoriser in the NCC header file and the Inventory transaction file.

    You have the following options to describe why the item was not approved. At least one of them must be completed to create a NCC.

      • You can enter up to 99 lines of free format text on this panel. If this is enough to describe the rejection, click OK to update and return to the Non-conformity certificate entry panel. To create more NCC’s for this order line, repeat steps 1 through 4.
      • Click Reasons if you want to enter pre-defined reason codes. (See step 5.)
      • If the item has a conformity group defined in the Item file, you can click Non-conformity criteria to enter values to be compared with the conformity criteria defined in the Non-conformity criteria table. (See step 6.)
      • Click Confirm if you want to confirm the NCC’s. (See step 7.)

    For this step, click Reasons.

  5. You access Non-conformity detail entry, Reason codes where you can enter up to 99 different reason codes to describe the rejection. The reason code must exist in the Non-conformity reason code table.
    • Click OK to update and return to the Non-conformity certificate entry panel. To create more NCC’s for this order line, repeat steps 1 through 4. To confirm the NCC(s), see step 7.
    • Click Notes if you want to return to the Non-conformity detail entry, Notes panel.
    • Click Non-conformity criteria to enter new criteria. (See step 6.)

    For this step, click Non-conformity criteria.

  6. You access Non-conformity detail entry, Non-conformity criteria where you can enter the values regarding different criteria the item did not fulfil. The criteria code you enter in the Conf criteria column must belong to the Conformity group defined in the Item file. Criteria codes can be defined in two different ways:
    • A range value with minimum and maximum limits. The value you enter must be outside this range.
    • Up to five individual values. The value you enter must not equal any of these values.

    You have the following options on this panel:

    • Click OK to update and return to the Non-conformity certificate entry panel. To create more NCC’s for this order line, repeat steps 1 through 4. To confirm the NCC(s), see step 7.
    • Click Reasons if you want to go to the Non-conformity detail entry, Reason codes panel. (See step 5.)
    • Click Notes if you want to go to the Non-conformity detail entry, Notes panel. (See step 4.)

    Note: You can also enter text for the non-conformity criterion.

  7. To confirm the NCC’s, click Confirm on the Non-conformity certificate entry panel. The system checks that the entire rejected quantity has been entered on NCC’s.

    8. Note: This panel will be displayed again if you have additional order lines on the quality control note with less quantity approved than received.

    Note: If the Print NCC label reception note function is activated, you will access the Work with NCC entry, confirm NCC creation panel when you confirm the NCC. On this panel you can define if NCC labels should be printed with the item number and NCC number.

    The confirmation routine will proceed with the next order line, meaning all approved quantities are also updated.

    After update
    In addition to the updates described in Approve goods, the system updates the NCC file with the permanent number from the Number series table and the non-conforming stock on hand quantity according to entered stock categories (usable or unusable). You then return to the initial Quality control note confirmation panel.

Related topics