Each pick list that is created is assigned a unique number. You can reprint the pick list as and when required and for as many times as per your requirement.
Sequence
The following lists the typical sequence of events that lead up to the Pick list being printed.
- A customer order is entered. The sales order, once entered, is at status 10. For more information on status codes see About sales order entry.
- A sales order confirmation is printed and sent to the customer. Once the confirmation is printed the sales order progresses to status 20. For more information see About sales order confirmation.
- Pick list are printed. Depending on the availability of stock, a quantity that is equal to, or less than, the ordered quantity of goods, is picked. Once the pick list is printed the sales order lines progress to status 30. Note: If the container handling functionality is set up for your items that are stored in WHM controlled warehouses, containers are automatically assigned during pick list creation. See About the container handling functionality for more information.
- Pick lists are then confirmed by entering the quantity of goods retrieved from stock. Once the confirmation is entered the sales order lines progress to status 40.
Order delivered in full
There could be situations in which the customer requests that only complete deliveries of their orders be made. If so, then an availability check is performed during the pick list printout process. The pick list for that order will not be printed unless the entire order can be delivered-in-full.
Batch
If batch controlled items are printed, the system automatically allocates quantities from available batches. See Print a pick list with batches.
Back order lines
If a partial delivery of the ordered goods is allowed, then a back order will be created for the remaining quantity when the pick list is confirmed. The system will automatically generate a new sales order line for the remaining quantity. This means that a sales order line can be split into two deliveries – the second delivery being the back order quantity. For more information see About pick list confirmation.
Direct print of late lines
If the sales order is defined for direct print of pick list and only sales order lines with items to be dispatched at a later date are selected, then the pick list will not be printed. In this case, the order is changed to be printed in batch.
Sales order header status versus sales order line status
There may be times when the sales order lines have different statuses than the overall sales order. The status of the sales order header will always be equal to the sales order line with the highest status.
Example
When you first access the Sales orders, Header view panel a sales order may be displayed at status 30. However, if you access that sales order via the Sales order enquiry, Order lines panel you may see that the lines have different statuses. For example order line 10 has status 20 and order line 20 has status 20. In this case there was insufficient stock and the item cannot be delivered, as opposed to the second sales order line which has already been picked and is ready to be shipped to your customer. When you encounter sales orders lines that have different statuses it is also an indication that the order does not have to be delivered-in-full and can be split across two shipments.
Enquiries
- Sales order enquiry