Related topics
Selection fields
Skill level maintenance (SOR04104)
On this panel you define the skill level of an individual engineer or a category of engineers. It is also possible to define the skill level for one specific item or for a group of items. The service code defined for a certain item or item group indicates the special skill level for the item or item group that an engineer or engineer group has. The skill level matrix is used in the service planning to find the most skilled engineer(s) for the service job.
- Engineer
- Enter a code from the Service engineer table.
- Engineer category
- Enter a code from the Engineer category table, indicating the category of the engineer.
- Item
- Enter a code from the Item file.
- Item group
- Enter a code from the Item group table.
- Service code 1
- Enter a code from the Service code 1 table. The user description of service code 1 is displayed.
- Service code 2
- Enter a code from the Service code 2 table. The user description of service code 2 is displayed.
- Service code 3
- Enter a code from the Service code 3 table. The user description of service code 3 is displayed.
- Service code 4
- Enter a code from the Service code 4 table. The user description of service code 4 is displayed.
- Skill level
- Depending on the definitions made on this panel, enter a skill level for the engineer or the engineer category for the specified item or item group. Valid entries are between 1 and 5, where 5 is the highest skill level.